ABOUT OUR SERVICES
Share your expectations.
Before booking, share your room layout, bed preferences, accessibility needs and special requests with our team. Information about our restaurant, meeting and event areas is provided according to your dates, party size and service expectations.
Our service and quality principles
Our approach to service starts with understanding our guests’ wishes, expectations and needs, and planning our services accordingly.
We aim to create a peaceful working and guest environment based on care and respect, while supporting our team’s motivation.
Our principles for preparation and service are hygienic conditions that meet applicable regulations, ingredients that comply with food regulations, and product quality.
Making service quality measurable, setting improvement goals and continually developing our services are central to our approach.
Booking and service conditions
Current rates, payment, cancellation and change conditions depend on your selected dates, room and booking channel. Review the conditions displayed before completing an online booking. Requests by phone or form are finalised upon confirmation by the hotel team.
Before booking, ask our hotel directly about detailed accommodation conditions and the availability of your special requests.
Write to our team